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How to connect your email with an App Password

Guide · Paid plans

Send unlimited review invitations from your own email

Connect Gmail, Google Workspace, Microsoft 365, Yahoo, Zoho or any mailbox with an App Password. Invitations leave from your mailbox, appear in your Sent folder and replies come straight to you. You never give us your real password.

Before you start

Turn on 2-Step Verification

App Passwords only exist when two-step sign-in is on for the mailbox.

Use your business mailbox

Customers trust an address they know, like [email protected].

Keep it private

You can delete an App Password any time — it stops working immediately.

ProviderWhere to create the App PasswordChoose in RepairiorDaily sending limit
Gmailmyaccount.google.com/apppasswordsGoogle≈ 500
Google WorkspaceSame link (admin must allow it)Google≈ 2,000
Microsoft 365mysignins.microsoft.comOutlook / Microsoft 365≈ 10,000
Yahoo Maillogin.yahoo.com/account/securityYahoo Mail≈ 500
Zoho Mailaccounts.zoho.com → SecurityZoho MailPlan based
Web host / cPanelYour host’s email settingsOther (custom SMTP)Host based

Gmail & Google Workspace

  1. 1

    Turn on 2-Step Verification

    Go to myaccount.google.com/security → 2-Step Verification → follow the steps.
  2. 2

    Create the App Password

    Open App passwords, type the name Repairior and click Create.
  3. 3

    Copy the 16 letters

    Google shows four groups of four letters. Copy them — spaces don’t matter. You won’t see it again, so paste it right away.
  4. 4

    Paste it in Repairior

    Dashboard → Get reviews → Connect my email → choose Google, enter your address, paste the App Password and click Connect & test.
Google Workspace

If “App passwords” is missing, your Workspace administrator must allow 2-Step Verification for users: Google Admin console → Security → Authentication → 2-Step Verification.

Microsoft 365 (business Outlook)

  1. 1

    Ask your admin to allow SMTP AUTH

    Microsoft 365 admin center → Users → Active users → your user → Mail → Manage email apps → tick Authenticated SMTP.
  2. 2

    Create an App password

    Open mysignins.microsoft.com/security-info → Add sign-in method → App password.
  3. 3

    Connect

    In Repairior, choose Outlook / Microsoft 365, enter your email and paste the App Password.
Heads-up about Microsoft

Microsoft switches this sign-in method off by default for business accounts from the end of 2026, and personal Outlook.com / Hotmail addresses no longer allow App Passwords for sending. If Microsoft blocks you, use Gmail, Google Workspace, Zoho or your web host’s email.

Yahoo Mail

  1. 1

    Turn on 2-step verification

  2. 2

    Generate an app password

    Click Generate app password, name it Repairior and copy it.
  3. 3

    Connect

    In Repairior, choose Yahoo Mail.

Zoho Mail

  1. 1

    Open App Passwords

  2. 2

    Generate

    Click Generate New Password, name it Repairior, copy it.
  3. 3

    Connect

    Choose Zoho Mail. Paid Zoho organisations: choose Other with server smtppro.zoho.com, port 465, SSL.

Any other email (web host, cPanel, IONOS, GoDaddy…)

SettingUsually
Provider in RepairiorOther (custom SMTP)
SMTP servermail.yourdomain.com (see your host’s email settings)
Port & encryption587 with TLS — or 465 with SSL
PasswordYour mailbox password, or an app password if your host offers one

Connect in Repairior

Unlimited invitations

Paid plans can send as many invitations as their mailbox allows. Set a daily maximum to keep it healthy.

Instant test

We log in once to check the password works — nothing is sent during the test.

Encrypted

The App Password is stored encrypted and only used to send your invitations.

If the test fails

MessageWhat it meansFix
Could not authenticateWrong password or addressPaste the App Password, not your normal password, and check the email for typos.
App passwords missing2-Step Verification is off, or blocked by your adminTurn it on, or ask your administrator.
Worked, then stoppedYou changed your main passwordGoogle deletes App Passwords when you do — create a new one and click Change mailbox.
Connection timed outWrong server or portUse port 587 (TLS) or 465 (SSL) and the exact server from your provider.

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